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Privacy Policy

Last updated April 20, 2026

Superdesk is a customer relationship management tool for wedding and event professionals, currently in early access. This policy explains what data we collect, how we use it, and how you can control it.

Data we collect

  • From you, when you sign up: your name, email, organization name, and any business details you add (address, logo, branding).
  • Content you add: every event, contact, document, note, file, and template you create while using Superdesk. This content belongs to you.
  • Technical data: IP address, browser, device type, and pages viewed — used to keep the service running and spot abuse.
  • Payment data: if you subscribe to a paid plan, Stripe handles your card details. We never see or store your card number — only the subscription status.

How we use it

To run the service, bill you correctly, email you about your account, and fix things that break. We also look at aggregate usage to decide what to build next.

We don’t sell your data. We don’t share it with ad networks. We don’t use it to train AI models outside of the actions you explicitly take in Superdesk (like asking AI to do something on your behalf).

Service providers we rely on

  • Supabase — database and authentication, hosted in the US.
  • Stripe — payment processing.
  • Resend — transactional email.
  • Vercel — application hosting.
  • PostHog — product analytics.
  • Sentry — error monitoring.
  • Anthropic / OpenAI — the AI models behind AI. Your prompts are sent to them when you use AI; they do not retain your data for training.
  • Google (Gmail and Calendar APIs) — only if you connect those integrations. We only access the data you grant.

Each provider has its own privacy policy. We chose them because their privacy posture fit ours.

Your rights

  • Access and export: email us and we’ll send you everything we have about you.
  • Deletion: email us and we’ll delete your account and associated data within 30 days. Some records (like invoices) may be retained longer to meet accounting obligations.
  • Correction: most account data you can edit yourself in-app.

Reach us at hello@superdesk.app.

Cookies

Authentication cookies only. We don’t use advertising cookies. PostHog uses session cookies for product analytics — you can opt out from in-app settings.

Changes to this policy

If we change this policy in any material way, we’ll email you at least 14 days before the change takes effect.

Contact

Questions? Email hello@superdesk.app.